|
Go Chen Swan
Résumé
Overview
Certified (MCSE) IT professional with strong background in marketing, communications, project management, Internet technologies, finance, and administration. Seeking opportunities in e-commerce and web application development Project Management, and Technical Writing.
Employment History
Technical Writer 08/99 to present –Strike Audio, Hong Kong
- Create documentation for an e-commerce web application database.
Software development1993 to 1999 — Microsoft Corporation
Design Tools – Authoring, Photo, Graphics, and Web Design
- Microsoft Word and PowerPoint – design and create templates and presentations
- Microsoft FrontPage and Allaire HomeSite – design and create websites
- Adobe Photoshop – photo scanning, editing, manipulation, optimization; graphics and animated GIFs design, creation, and optimization
- Adobe PageMaker – design, write, and create collateral materials, print ads, and presentations.
Operating Systems
- Microsoft Windows NT Server 4.0 – design, install, and configure small office/home office domains
- Microsoft Windows NT Workstation 4.0 – install and configure
- Microsoft Windows 9x – install and configure
- Microsoft Windows 3.x (16 bit operating system family) – install and configure
- Microsoft DOS – install and configure
- Apple Macintosh – use and light configuration since Apple II
Productivity Tools
- Microsoft Office; Word, Excel, Access, PowerPoint – install and configure since introduction
- Microsoft FrontPage – install and configure since Beta
- Microsoft Internet Clients; IE, Outlook, Outlook Express – install and configure since Beta
- FileMaker Pro – install and configure, design and program databases since first Windows release
Microsoft Certified Professional + Internet
Microsoft Certified Systems Engineer (ID 1455172)
- Implementing and Supporting Microsoft® Internet Information Server, May 1999
- Networking Essentials, June 1999
- Implementing and Supporting Microsoft NT® Workstation 4.0, June 1999
- Implementing and Supporting Microsoft NT® Server 4.0, June 1999
- Implementing and Supporting Microsoft NT® Server 4.0 in the Enterprise, June 1999
- Internetworking with Microsoft® TCP/IP on Microsoft® Windows NT® 4.0, July 1999
International Distribution Manager - Christopher Computer, San Francisco 1990-92 Cornell Integration, Systems Integrator, Singapore 1983—90
- Build and configure Intel based standalone PCs, workstations, and servers
- Build and configure Ethernet 10BaseT peer—to—peer and NT Domain networks
- Troubleshoot, repair, and upgrade Intel based PCs
Employment history from 1977 to 1986 available upon request
Professional Education
- Microsoft Certified Professional + Internet (MCP+I)
- Microsoft Certified Systems Engineer (MCSE) #1455172
Formal Education
- National Singapore University, BS Business Administration
Authoring and Communications Skills
- Technical and Procedural Writing – printed manuals and internet based manuals and FAQs
- Copy Writing – promotional copy, print advertisements, and collateral materials
- Web Authoring – copy writing for the web, and web project planning and management
- Photography – 35mm film and mega-pixel digital portrait, product, and fine art photography
- Photo Printing and Editing – manual and digital editing, manipulation, optimization, and printing
- Artwork and Graphics – traditional media art, and computer based still and animated graphics
- Web Site and Web Application Testing, and Usability Review – review tone of copy, technical content, layout, design consistency, and function and appropriateness of graphics and links.
Vocational Skills
|
|
- Sales and Sales Management
|
|
|
|
|
|
- Training and Workshop Facilitation
|
Awards and Appointments
1997 — Software innovation award, Microsoft Corporation.
1990 — Salesperson of the year, Christopher Computers.
Present Projects
www.gogohk.com – design, write copy, and create — currently under development |
